MSI Center Taking Forever to Install: Troubleshooting Tips and Best Practices

The Microsoft Intune suite is designed to streamline app management for organizations, but sometimes users may encounter issues with installing Office apps. One common problem is that the installation process takes an unexpectedly long time or even fails altogether. In this article, we'll explore some potential causes of slow MSI center installations and provide tips on how to troubleshoot and resolve the issue.

Cause 1: Open Office Apps

One reason for a slow or failed installation is when Office apps are open during the Intune installation process. This can cause data loss from unsaved files, which is why it's essential to close all Office apps before initiating the installation. Additionally, ensure that users save any open documents and close their Office applications before proceeding.

Cause 2: Incompatibility with Microsoft 365 Apps

Another potential issue arises when attempting to deploy Office apps from a suite other than Microsoft 365 Apps. Intune only supports adding Office apps from this specific suite, so it's crucial to ensure that the correct suite is being used for deployment.

Device Requirements and App Assignment Overwrites

To successfully install Intune-delivered Microsoft 365 apps, devices must be running Windows 10 Creators Update or later. Furthermore, a later app assignment will overwrite pre-existing installed app assignments. It's essential to manage app assignments carefully to avoid conflicts and ensure successful installations.

Multiple Required or Available App Assignments

When multiple required or available app assignments are added, they do not add up to each other. This means that if you have multiple assignments with the same requirement or availability, only one will be applied. To avoid installation failures, carefully plan and manage your app assignments to ensure that they do not conflict.

Uninstalling MSI Office Apps

If you need to uninstall MSI Office apps from an end-user device, it's recommended to use the Remove MSI feature to safely remove these apps. This will help prevent data loss and ensure a smooth uninstallation process.

By following these troubleshooting tips and best practices, organizations can reduce the likelihood of slow or failed MSI center installations and ensure a seamless experience for their users. Remember to close open Office apps, use the correct Microsoft 365 Apps suite, manage app assignments carefully, and safely uninstall MSI Office apps as needed.

Msi center taking forever to install